Terms & Conditions

Welcome to Technology Zone, Pakistan’s No.1 Laptop Brand.
By visiting our website or purchasing from us, you agree to the following Terms & Conditions. Please read them carefully before using our services.

These terms are designed to ensure transparency, protect both parties, and guarantee a safe and satisfying shopping experience for all our customers.


1. General Overview

  • These Terms & Conditions govern the use of our website, online store, and all related services offered by Technology Zone.

  • By accessing or placing an order on our website, you acknowledge that you have read, understood, and agreed to abide by these terms.

  • Technology Zone reserves the right to update or modify these terms at any time without prior notice. Updates will be posted on our website.


2. Product Authenticity & Availability

  • All laptops and accessories sold by Technology Zone are 100% genuine and sourced directly from authorized distributors of HP, Dell, and Lenovo.

  • Product specifications, images, and descriptions are provided for customer convenience but may differ slightly from actual products due to updates from manufacturers.

  • Product availability is subject to stock levels. If an item becomes unavailable after you’ve placed an order, our support team will contact you for alternatives or a full refund.


3. Pricing Policy

  • All prices displayed on our website are in Pakistani Rupees (PKR) and are inclusive of all applicable taxes unless stated otherwise.

  • Prices may change without notice due to currency fluctuations or manufacturer updates.

  • Once an order is confirmed, the price at that time will be honored, even if it changes later.


4. Orders & Confirmation

  • All orders must be placed through our official website, WhatsApp, or verified social media channels.

  • Orders are confirmed once we receive the required advance payment (for COD orders) or full payment for prepaid methods.

  • Customers will receive an official confirmation message or email after successful order verification.


5. Payment Terms

We offer multiple payment options for customer convenience:

  • Cash on Delivery (COD) — with a small advance payment to confirm authenticity.

  • Credit/Debit Card Payments — through secure, encrypted payment gateways.

  • Bank Transfer, JazzCash, EasyPaisa, and Raast — for quick and safe digital payments.

For more details, please read our Payment Policy.


6. Shipping & Delivery

  • We deliver all across Pakistan using trusted courier partners.

  • Delivery times vary depending on the city and product availability, usually 2 to 5 working days.

  • Shipping charges (if any) will be mentioned at checkout.

  • Customers are advised to inspect the package before accepting delivery. If the seal is broken or the box is damaged, contact our support team immediately.


7. Warranty & After-Sales Support

  • All laptops sold by Technology Zone come with official brand warranty (HP, Dell, Lenovo) or store warranty, depending on the model.

  • Warranty terms, duration, and coverage depend on the manufacturer’s policy.

  • Warranty claims must be submitted along with the original purchase invoice.

  • Physical or liquid damage, software issues, and unauthorized repairs are not covered under warranty.


8. Return, Exchange & Refund Policy

  • Returns or exchanges are accepted only if the product is defective, damaged, or not as described, and reported within 3 days of delivery.

  • Refunds are processed through the original payment method within 7–10 working days after inspection and approval.

  • For detailed terms, please refer to our Refund & Return Policy.


9. Privacy & Data Protection

  • We value your privacy and protect all personal and financial data shared with us.

  • Your data is stored securely and is never shared with unauthorized third parties.

  • For full details, see our Privacy & Security Policy.


10. Limitation of Liability

  • Technology Zone is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

  • We are also not responsible for any delay in delivery caused by courier services, natural events, or unforeseen circumstances.


11. Intellectual Property Rights

  • All content on our website — including text, logos, product images, graphics, and layouts — is the intellectual property of Technology Zone.

  • Unauthorized reproduction, modification, or distribution of our content is strictly prohibited.


12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Pakistan.
Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of Pakistan.

At Technology Zone, we aim to build trust through transparency, honesty, and customer satisfaction.
By choosing us, you agree to fair and secure business practices that protect your rights as a valued customer.